Xfinity Mobile Review: 9 Things to Know Before You Sign Up in 2023

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This Article was Reviewed by The Chief Editor, Godfrey

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We will be discussing Xfinity Mobile Review today and as such, we’ll be opening your eyes to 9 things you need to know before you sign up.

Xfinity Mobile is known for offering competitive pricing and reliable coverage through Verizon’s network. It’s always a good idea to shop around and compare different wireless providers to find the best plan that fits your needs and budget.

It’s also important to consider factors such as network coverage, data speeds, and customer service when choosing a wireless provider.

After I switched to Comcast’s Xfinity Mobile, a low-cost wireless service that utilizes Verizon’s network, my monthly cell phone bill significantly decreased.

Xfinity Mobile Review

Xfinity Mobile Review: Cheap Cell Phone Plans on Verizon’s 5G Network

Xfinity Mobile is a wireless provider that offers low-cost cell phone plans using Verizon’s 5G network. It is a good option for those who are looking for affordable plans with reliable coverage.

Here is a review of Xfinity Mobile’s cell phone plans:

Pricing: Xfinity Mobile offers a variety of plans that start at $15 per month for 1GB of data and go up to $60 per month for unlimited data. The pricing is competitive and can be even more affordable if you are an Xfinity Internet customer, as you can get up to five lines on your account with no line access fees.

Network coverage: Xfinity Mobile uses Verizon’s 5G network, which is known for its strong coverage and reliability. This means that you can expect good coverage in most areas, including rural areas.

Data speeds: Xfinity Mobile’s data speeds are capped at 5G speeds, which is still fast enough for most people’s needs. However, if you use a lot of data, you may notice slower speeds after you reach your monthly data limit.

Customer service: Xfinity Mobile’s customer service is generally good, with a 24/7 support team that you can reach via phone or chat. They also have a helpful online support center with resources and FAQs.

Overall, Xfinity Mobile is a good option for those who are looking for affordable cell phone plans with reliable coverage on Verizon’s 5G network. It’s also a great option if you are an Xfinity Internet customer, as you can save even more on your monthly bill.

Xfinity Mobile Pros and Cons Overview

ProsCon
Affordable pricing: Xfinity Mobile offers competitive pricing on their cell phone plans, with options for as little as $15 per month.Must be an Xfinity customer to sign up: To sign up for Xfinity Mobile, you must be an Xfinity Internet or TV customer, which may be a downside for those who are not already customers.
Reliable coverage: Xfinity Mobile uses Verizon’s 5G network, which is known for its strong coverage and reliability.Limited phone selection: Xfinity Mobile has a limited selection of phones to choose from, which may be a downside for those who want the latest and greatest devices.
No line access fees for Xfinity Internet customers: If you are an Xfinity Internet customer, you can get up to five lines on your account with no line access fees.
Must be an Xfinity customer to sign up: In order to sign up for Xfinity Mobile, you must be an Xfinity Internet or TV customer, which may be a downside for those who are not already customers.
Flexible data options: Xfinity Mobile offers a variety of data options, including unlimited data plans and pay-as-you-go options.

Xfinity Mobile Fast Facts

Xfinity Mobile Review

Here are some fast facts about Xfinity Mobile:

  • Xfinity Mobile is a wireless provider that offers cell phone plans using Verizon’s 5G network.
  • Xfinity Mobile offers a variety of plans, including pay-as-you-go options and unlimited data plans.
  • Pricing for Xfinity Mobile plans starts at $15 per month for 1GB of data and goes up to $30 per month for unlimited data.
  • Xfinity Mobile is only available to Xfinity Internet or TV customers.
  • Xfinity Mobile offers a limited selection of phones to choose from, including Apple and Samsung devices.
  • Xfinity Mobile’s data speeds are capped at 5G speeds, which may be slower after you reach your monthly data limit.
  • Xfinity Mobile’s customer service is available 24/7 via phone or chat.
  • Xfinity Mobile offers discounts for customers who sign up for multiple lines on their accounts.
  • Xfinity Mobile does not require a contract or activation fee for their plans.
  • Xfinity Mobile offers international calling and texting options for an additional fee.
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1. Eligibility Requirement

In contrast to other mobile virtual network operators (MVNOs), Xfinity Mobile requires that you already have an Xfinity internet subscription to join up for the service. It’s a challenging criterion. However, you can decide to save up to $30 monthly if you decide to bundle with Xfinity mobile.

For a limited time, new customers can get 200 Mbps internet speeds with xFi Gateway equipment for just $35 per month for two years from Xfinity. If you add Xfinity Mobile, you can save more money every month.

A free line of the Unlimited Intro plan from Xfinity Mobile is now available when you combine it with 400 Mbps internet. The total cost for both services is $50 a month for two years.

Xfinity Mobile Review

I can understand why you might not want to explore this service if you’ve frequently experienced problems with Comcast cable or internet in the past. I was prepared to take the chance.

No Comcast in your neighborhood? You’re regrettably ineligible for the mobile promotion. Instead, think about using a service like Verizon’s Visible.

You can use Xfinity Mobile even if you sign up for it and then cancel Xfinity Internet because you moved or for any other reason.

However, your payment will now include a $25/month per line cost. Find out more here.

To be clear, if you continue to use Xfinity internet service, that price is not applied. It’s only charged if you later stop using the internet.

To be eligible for Xfinity Mobile, you must meet the following requirements:

  • You must be an Xfinity Internet or TV customer.
  • You must have a compatible device that is unlocked and able to be activated on Xfinity Mobile’s network.
  • You must pass a credit check, which will determine if you are eligible for financing options for your device.
  • You must be at least 18 years old and have a valid form of identification.

If you meet these requirements, you can sign up for Xfinity Mobile online or in-store. Keep in mind that Xfinity Mobile offers a limited selection of phones to choose from, so you may need to purchase a new device if your current device is not compatible with their network.

2. Plans and Pricing

Xfinity Mobile offers a variety of cell phone plans to fit different needs and budgets. Here is an overview of their plans and pricing:

  • By the Gig: This plan is designed for those who use their phones less frequently and don’t require a lot of data. It starts at $15 per month for 1GB of shared data, and you can add additional data for $15 per GB. If you don’t use all of your data in a month, it will be credited back to your account.

Here is a table throwing more light on the By the Gig plan

By the Gig PlanMonthly Price
1GB of high-speed data$15 per month
3GB of high speed data$30 per month
10GB of high speed data$60 per month
Additional high-speed data per 1GB$15 per month
  • Pay-Per-Use: If you only use your phone occasionally, Xfinity Mobile also offers a pay-per-use option. You’ll pay $0.10 per minute for talk, $0.10 per text message, and $12 per GB of data.
  • Unlimited: Xfinity Mobile also offers unlimited data plans, which start at $45 per month for one line. You can add additional lines for $30 per month each. These plans include unlimited talk, text, and data, although data speeds may be slowed after you reach a certain threshold.

It’s important to note that these prices are for Xfinity Internet customers. If you’re not an Xfinity Internet customer, you can still sign up for Xfinity Mobile, but you’ll pay an additional $20 per line per month.

In addition to these plans, Xfinity Mobile also offers discounts for customers who sign up for multiple lines on their accounts. You can save $10 per month on each additional line you add to your account, up to a maximum of five lines.

The table below will show you the key differences between the unlimited plans:

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Unlimited IntroUnlimited PlusUnlimited Premium
$45 per month for one line
Lines 2-4: $30 per month
Lines 5–10: $20 per month
$55/ month for 1 line
Lines 2-4: $40/ month each
Lines 5-10: $30/month per line
It gives 20GB of high-speed data per line
It gives 20GB of high speed data per line30Bb of premium high-speed data per line50Gb of premium high-speed data per line
720p high-resolution video480p of standard-resolution video720p high resolution video
600kbps hotspot5GB of 5G/4G hotspot15GB of 5G/4G hotspot

3. Flexible Data Plans: Unlimited vs By the Gig

Xfinity Mobile offers two main types of flexible data plans as we have earlier stated and they are: Unlimited and By the Gig. Here is an overview of each plan:

  • Unlimited: Xfinity Mobile’s unlimited data plans start at $45 per month for one line. You can add additional lines for $30 per month each. These plans include unlimited talk, text, and data, although data speeds may be slowed after you reach a certain threshold. The threshold for slowing data speeds varies depending on the plan you choose.
  • By the Gig: Xfinity Mobile’s By the Gig plan is designed for those who use their phones less frequently and don’t require a lot of data. It starts at $15 per month for 1GB of shared data, and you can add additional data for $15 per GB. If you don’t use all of your data in a month, it will be credited back to your account.

Both plans include unlimited talk and text, and you can switch between plans at any time without penalty.

When deciding between these plans, it’s important to consider your data usage. If you use a lot of data, the Unlimited plan may be a better option for you. However, if you use your phone less frequently or don’t require a lot of data, the By the Gig plan may be a more affordable option.

It’s also worth noting that Xfinity Mobile’s data speeds are capped at 5G speeds, which may be slower after you reach your monthly data limit on the Unlimited plan or after you use up your purchased data on the By the Gig plan.

4. 5G Speed Test Result

Xfinity Mobile data speeds are capped at 5G speeds, which means that you can expect download speeds of up to 1 Gbps and upload speeds of up to 100 Mbps. However, your actual speeds may vary depending on factors such as network congestion, location, and device capabilities.

It’s also important to note that Xfinity Mobile may prioritize data usage for customers who use less than 20 GB of data per month during times of network congestion. This means that if you use more than 20 GB of data per month, your data speeds may be slowed down during times of high network traffic.

Xfinity Mobile Review

If you’re concerned about your data speeds, you can check your speed using Xfinity Mobile’s Speed Test tool, which is available in the Xfinity Mobile app. This tool allows you to test your download and upload speeds and compare them to the national average. If you’re experiencing slow speeds, you can also contact Xfinity Mobile’s customer support team for assistance.

5. Mobile Hotspot

Xfinity Mobile offers mobile hotspot functionality on their cell phone plans. Mobile hotspot allows you to use your phone as a Wi-Fi hotspot, which can be useful if you need to connect other devices to the internet when you’re on the go.

With Xfinity Mobile, you can use your mobile hotspot to connect up to 10 devices at once. The amount of data you can use for a mobile hotspot depends on the plan you choose.

If you have an Unlimited plan, you can use up to 20 GB of high-speed data for mobile hotspots each month. After you reach this limit, your data speeds may be slowed down for mobile hotspot usage.

If you have a By the Gig plan, you can use your purchased data for mobile hotspot usage. For example, if you have a 3 GB plan and you use 1 GB for a mobile hotspot, you’ll have 2 GB left for other data usage on your phone.

It’s important to note that using a mobile hotspot may use up your data quickly, so it’s a good idea to monitor your data usage regularly and adjust your usage accordingly. You can check your data usage in the Xfinity Mobile app or on the Xfinity Mobile website.

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6. Video Streaming

Xfinity Mobile Review

Xfinity Mobile offers unlimited video streaming on their cell phone plans. This means that you can stream videos from popular services such as Netflix, Hulu, and YouTube without using up your data allowance.

However, it’s important to note that video streaming may be limited to 480p resolution on some plans. This is known as “DVD quality” and may not be as high-quality as streaming in HD.

If you have an Unlimited plan, you can stream video in HD quality, but your data speeds may be slowed down after you reach a certain threshold. The threshold for slowing data speeds varies depending on the plan you choose.

If you have a By the Gig plan, you can still stream video without using up your data allowance, but your video quality may be limited to 480p resolution.

Overall, Xfinity Mobile’s unlimited video streaming feature can be a great way to save on data usage and enjoy your favourite shows and movies on the go. However, it’s important to be aware of any limitations on video quality and data speeds that may apply to your plan.

7. Call and Text Performance

Xfinity Mobile uses Verizon’s 5G network for call and text performance, which is known for its strong coverage and reliability. This means that you can expect good call quality and reliable text messaging services in most areas, including rural areas.

In addition to network coverage, Xfinity Mobile’s call and text performance is also influenced by the device you are using. If you have a newer device with advanced features such as HD Voice and Wi-Fi Calling, you may experience better call quality and reliability.

Xfinity Mobile also offers features such as voicemail, caller ID, and call forwarding, which can make it easier to manage your calls and stay connected with friends and family.

Overall, Xfinity Mobile’s call and text performance is generally good, with reliable coverage and a variety of features to help you stay connected. However, it’s important to keep in mind that call and text performance can vary depending on factors such as network congestion and device capabilities.

8. Phone Selection and Deals

Xfinity Mobile offers a limited selection of phones to choose from, including popular devices from Apple and Samsung. Some of the phones currently available on Xfinity Mobile include the iPhone 12, Samsung Galaxy S21, and Google Pixel 4a.

If you’re interested in purchasing a phone from Xfinity Mobile, you can either buy it outright or finance it over a 24-month period. Xfinity Mobile also offers trade-in deals, which allow you to trade in your old device for credit towards a new device.

In addition to phone financing and trade-in deals, Xfinity Mobile also offers discounts for customers who sign up for multiple lines on their accounts. You can save $10 per month on each additional line you add to your account, up to a maximum of five lines.

Xfinity Mobile Review

Overall, while Xfinity Mobile’s phone selection is limited, they offer financing options and trade-in deals that can make it easier to upgrade to a new device. The multi-line discount is also a great way to save on your monthly bill if you have multiple lines on your account.

Here is a list of some of the phones currently available on Xfinity Mobile:

  • Apple iPhone 12
  • Apple iPhone SE (2nd generation)
  • Apple iPhone 11
  • Apple iPhone XR
  • Samsung Galaxy S21
  • Samsung Galaxy S20 FE
  • Samsung Galaxy A32 5G
  • Google Pixel 5
  • Google Pixel 4a
  • Motorola Moto G Stylus (2021)

It’s important to note that Xfinity Mobile’s phone selection may change over time, and not all devices may be available in all areas. You can check their website or visit an Xfinity store for the most up-to-date information on phone availability.

9. Customer Service

Xfinity Mobile offers 24/7 customer service via phone, chat, and social media. If you need assistance with your account or have questions about your service, you can contact Xfinity Mobile’s customer support team at any time.

In addition to phone and chat support, Xfinity Mobile also offers a variety of resources on its website and in the Xfinity Mobile app. These resources include frequently asked questions, troubleshooting guides, and tutorials on how to use your device and manage your account.

Overall, Xfinity Mobile’s customer service is generally good, with a variety of options for getting assistance and a range of resources available to help you troubleshoot issues on your own. However, as with any cell phone provider, customer service experiences can vary depending on the individual representative you speak with and the nature of your issue.

Take Home on Xfinity Mobile Review

Xfinity Mobile is a wireless provider that offers cell phone plans using Verizon’s 5G network. They offer a variety of plans to fit different needs and budgets, including pay-as-you-go options and unlimited data plans. Xfinity Mobile’s pricing starts at $15 per month for 1GB of data and goes up to $60 per month for unlimited data.

While Xfinity Mobile offers a limited selection of phones to choose from, they offer financing options and trade-in deals that can make it easier to upgrade to a new device. They also offer mobile hotspot functionality, unlimited video streaming, and discounts for customers who sign up for multiple lines on their accounts.

Xfinity Mobile’s customer service is available 24/7 via phone, chat, and social media, and they offer a variety of resources on their website and in the Xfinity Mobile app to help you manage your account and troubleshoot issues on your own.

Overall, Xfinity Mobile is a good option for those who are looking for affordable cell phone plans with reliable coverage on Verizon’s 5G network. However, it’s important to consider the limited phone selection and eligibility requirements before signing up.

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About the Chief Editor

Godfrey Ogbo, the Chief Editor and CEO of AtlanticRide, merges his environmental management expertise with extensive business experience, including in real estate. With a master's degree and a knack for engaging writing, he adeptly covers complex growth and business topics. His analytical approach and business insights enrich the blog, making it a go-to source for readers seeking thoughtful and informed content.

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